Reporter: You've travelled a lot, haven't you? And have you ever experienced real culture (1) shock?
Andrew: No, not really... You see, I always do some homework before going to a new country.
Andrew: Yes, I search the media for any information about the country and (2) browse the internet. The Internet is very useful for cultural awareness. And when you are (3) aware of some things, which are unusual to you, they don't tend to remain shocking and you can (4) adapt to them easily.
Reporter: But it's impossible to (5) predict everything that may happen there.
Andrew: You are right. And it reminds me of my first trip abroad when I really experienced a sort of culture shock.
Reporter: What country was it?
Andrew: Britain. I was taking an (6) immersion course and was staying in a student hostel. Being quite a sociable person, I (7) instantly made lots of friends. They were very friendly and very enthusiastic about meeting me. They liked me very much! I concluded that from their own words. They kept saying: "It's fantastic to meet you! We are happy to see you!" and other things like that.
Reporter: And what happened then?
Andrew: Once, on the way to the college I saw a fellow student on the (8) opposite side of the street. And he was waving to me: "Hi! How are you! It's great to see you!"
Reporter: Well, and?
Andrew: Instead of "I'm fine, thank you!" I said: "I feel a bit sick today."
Andrew: "It's fantastic! See you after classes!" It was obvious that he didn't even listen to my reply.
Reporter: Was it disappointing?
Andrew: Yeah, it was a bit (9) threatening. But soon I realised that it was the famous English (10) small talk. It's when people use set phrases without much meaning in order to sound polite and positive.